Client FAQs · FAQ

Common Questions After AI Voice Agent Deployment

Quick reference for stakeholders who want clarity on how the managed model works after go-live.

VoxxAgent Team · March 30, 2026 · 6 min read

What this guide is for

Share internally when finance, IT, or site leads ask practical questions about VoxxAgent after deployment.

Frequently asked questions

Why is my agent in Creating? Our team is still completing setup and validation; you will be notified when it moves to Active.
Can we change prompts ourselves? Day-to-day behavior changes should go through VoxxAgent so quality and compliance stay controlled.
Who launches calls? Users your admin provisions, following your internal rules.
How do we request a workflow change? Use your agreed support channel with examples and priority.
Where do we see results? In your workspace call activity, history, and reporting areas configured for your organization.

Related next actions

New teams should start with the Active status guide, then outbound or inbound guides depending on your program. Keep this FAQ bookmarked for cross-functional meetings, and skim market resources if stakeholders want the broader voice AI context.

Related resources

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